Connection diagnostic
Connection diagnostic for support
Copy or download a simple connection diagnostic to send to your technician, help desk or IT support. No login, no ads, no cookies.
This tool checks your public IP and adds useful browser, system, language, time zone and screen details. Your local IP cannot usually be detected automatically by a normal browser, so the diagnostic includes a clear note and a link to the guides.
Diagnostic
Your connection details
Use these details when someone asks you to send basic network information.
Public IP
For support teams
Ask the user to send this diagnostic
Tell the user to open this page, copy the diagnostic and paste it into the support ticket. It gives you the public IP, browser, device context and a clean timestamp in one block.
How to use it
- Open this page on the affected device.
- Wait until the public IP appears.
- Copy or download the diagnostic.
- Send it to your technician or support team.
Privacy note
Simple by design
The diagnostic is generated in your browser. It contains technical connection details, but it does not ask for your name, email, password or location.
Quick answers
Common questions
No. A normal browser usually cannot detect your local IP automatically. Use the device guides if you need the private address inside your network.
It is useful when a technician asks for basic connection data before troubleshooting a router, VPN, firewall, access or browser problem.
Share it only with people or support teams you trust. A public IP and user agent are technical details, but they still describe your connection.